Product 506/667

 Previous 
 Return to the Product List 
 Next 

Quality Health Care

  • ISBN 9781284023077
  • Author: Lloyd, Robert
  • Publ Date: 2017-09-01
  • Edition:
  • Binding: Paperback / softback

$154.78
Sale: $139.30
Save: 10% off + GST

Add to Cart:
Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most.

Students will also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on progress toward quality measurement. Finally, this book explores how to analyze the data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.
Whilst every effort is made to keep pricing information up-to-date, prices and availability are subject to change without notice. Where prices or other details have changed from those listed on the website we will contact the customer and only proceed with the order after receiving acceptance of the revised pricing.
Your IP Address is: 3.17.6.75
Copyright © 2024 Medical Books. Powered by Zen Cart