Utilizing the 3Ms of Process Improvement

  • ISBN 9781439895603
  • Author: Morrow, Richard
  • Publ Date: 2012-07-03
  • Edition:

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Leading change in the right direction and sustaining change is extremely difficult without relevant measures and management of those measures. Providing a leadership and management guide to achieving objectives, this book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership. It includes case studies from the aviation and manufacturing industries as well as forms to facilitate implementation. The author describes a culture change method based on changing behaviors.
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