Snakes and Ladders: the Pursuit of a Safety Culture in New Zealand Public Hospitals

  • ISBN 9780908935697

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Focuses on how policy can enhance human performance and aid in the establishment of a safety culture. The major data used are not patient outcomes but the results of requests for policy and procedure documents about safety priorities from top and middle management in New Zealand's public hospitals. A highly readable and important examination of the choice facing these hospitals right now: the choice between valuing and promoting blame or valuing and enhancing safety.
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