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Communication: Core Interpersonal Skills for Healthcare Practitioners

  • ISBN 9780729543255
  • Author: O'Toole, Gjyn
  • Publ Date: 2020-04-10
  • Edition: 4
  • Binding: Paperback / softback

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Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting.

Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies.

This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment.



A focus on digital communication - includes overviews and tips on navigating professional and personal electronic media
Individual and group activities throughout to encourage skill development, reflection and awareness of self and others
An extensive suite of scenarios - practise and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice

Additional resources on Evolve

eBook on VitalSource

Student resources:



Answers to end-of-chapter review questions
Student quiz (True/False)

Instructor resources:



PowerPoints
Semester Planner
Tutorial activities
Image bank
Student quiz (MCQ's)



Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure
Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional
Chapter 23 - Person/s experiencing neurogenic or psychological shock
Chapter 25 - A Person/s fulfilling the role of a grandparent
Chapter 26 - Person/s with a spinal injury
Chapter 27 - A Person/s living in a residential aged care facility
An eBook included in all print purchases
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