Product 369/676

 Previous 
 Return to the Product List 
 Next 

Meaningful Healthcare Experience Design: Improving Care for All Generations

  • ISBN 9780367494919
  • Author: Goodwin, Scott
  • Publ Date: 2021-12-13
  • Edition:
  • Binding: Paperback / softback

$97.39
Sale: $87.65
Save: 10% off + GST

Add to Cart:
This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.
Whilst every effort is made to keep pricing information up-to-date, prices and availability are subject to change without notice. Where prices or other details have changed from those listed on the website we will contact the customer and only proceed with the order after receiving acceptance of the revised pricing.
Your IP Address is: 18.220.160.216
Copyright © 2024 Medical Books. Powered by Zen Cart