Negotiation for Health and Social Service Professionals

  • ISBN 9781853025495
  • Author: Fletcher, Keith
  • Publ Date: 1998-02-15
  • Edition:
  • Binding: Paperback / softback

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This text constitutes a negotiating manual which places the generic skills of negotiating specifically in the context of the health and social services. It is designed as a practical tool to give the reader an overview of the main features of negotiation and suggest ways in which they can practice and develop skills. The book also explores the changes which are taking place in the health and social services. It considers their implications for policy, management, service delivery and professional practice. The author suggests ways for individual managers and professionals in the public, private and voluntary sectors to make use of their skills to exploit the changes to best effect.
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