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Interviewing Clients across Cultures

  • ISBN 9781593857103
  • Author: Fontes, Lisa Aronson (University of Massachusetts Amherst, United States)
  • Publ Date: 2008-07-01
  • Edition:
  • Binding: Hardback

$152.17
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Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.
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